Support

We're here to help you get the most out of App.

Contact Us

Have a question or need help? Reach out to our support team.

Frequently Asked Questions

What is BoulderBuddy?
BoulderBuddy is a social bouldering app that helps you find climbing partners, track your sessions, discover gyms, and connect with the climbing community.
Is BoulderBuddy free?
Yes, BoulderBuddy is completely free to download and use. There are no hidden fees or in-app purchases required to access any features.
How do I find climbing partners?
BoulderBuddy shows you other climbers at your home gym and lets you send connection requests. You can also discover climbers through active sessions and community channels.
Does BoulderBuddy track my climbing sessions?
Yes! You can log your sessions with details like gym, duration, and notes. You can also invite partners to join, share session highlights, and track your climbing streaks.
What gyms are available?
BoulderBuddy includes bouldering gyms across many locations. You can set your home gym and discover new gyms to visit.
How do I delete my account?
You can delete your account at any time from the app settings. All your data will be permanently removed from our servers.

Troubleshooting

1Force-quit BoulderBuddy and reopen it.
2Make sure you have the latest version from the App Store.
3Check your internet connection — session syncing and partner discovery require connectivity.
4Restart your iPhone and try again.
5If sign-in fails, make sure Sign in with Apple is enabled in your device settings.