Support
We're here to help you get the most out of App.
Frequently Asked Questions
- What is BoulderBuddy?
- BoulderBuddy is a social bouldering app that helps you find climbing partners, track your sessions, discover gyms, and connect with the climbing community.
- Is BoulderBuddy free?
- BoulderBuddy is free to download with all core features included — session tracking, partner finding, gym finder, social feed, messaging, badges, and Climbing Rank. BoulderBuddy Pro adds the AI Climbing Coach and Personalized Training Programs as an optional subscription.
- How do I find climbing partners?
- BoulderBuddy shows you other climbers at your home gym and lets you send connection requests. You can also discover climbers through active sessions and community channels.
- Does BoulderBuddy track my climbing sessions?
- Yes! You can log your sessions with details like gym, duration, and notes. You can also invite partners to join, share session highlights, and track your climbing streaks.
- What gyms are available?
- BoulderBuddy includes bouldering gyms across many locations. You can set your home gym and discover new gyms to visit.
- How do I delete my account?
- You can delete your account at any time from the app settings. All your data will be permanently removed from our servers.
- What is BoulderBuddy Pro?
- BoulderBuddy Pro is an optional subscription that unlocks the AI Climbing Coach and Personalized Training Programs. These features use AI to analyze your climbing profile and generate tailored coaching advice and multi-week training plans.
- What is the AI Climbing Coach?
- The AI Climbing Coach is a conversational AI assistant included with BoulderBuddy Pro. It knows your climbing history, rank, and goals, and provides personalized advice on technique, training, injury prevention, and nutrition.
- Is the Climbing Rank system free?
- Yes, the Climbing Rank system is completely free. You can take assessments, track your progression from Bronze to Elite across 5 categories, and display your rank on your profile. AI-generated training programs based on your rank require a Pro subscription.
Troubleshooting
1Force-quit BoulderBuddy and reopen it.
2Make sure you have the latest version from the App Store.
3Check your internet connection — session syncing and partner discovery require connectivity.
4Restart your iPhone and try again.
5If sign-in fails, make sure Sign in with Apple is enabled in your device settings.